{"id":5972,"date":"2026-04-03T08:00:41","date_gmt":"2026-04-03T08:00:41","guid":{"rendered":"https:\/\/pro.barestho.com\/?page_id=5972"},"modified":"2026-04-07T14:07:47","modified_gmt":"2026-04-07T14:07:47","slug":"customer-success-manager","status":"publish","type":"page","link":"https:\/\/pro.barestho.com\/en\/customer-success-manager\/","title":{"rendered":"Customer Success Manager"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5972\" class=\"elementor elementor-5972\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61afa92 e-flex e-con-boxed e-con e-parent\" data-id=\"61afa92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-44f6cf5 e-con-full e-flex e-con e-child\" data-id=\"44f6cf5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c3a7fd elementor-widget elementor-widget-heading\" data-id=\"0c3a7fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Success Manager<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abac006 elementor-widget elementor-widget-text-editor\" data-id=\"abac006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As a CSM, your role is to onboard and train clients, provide daily support, manage renewals, and identify upsell opportunities, all of which contribute to their satisfaction and the company's growth.<\/p><p><strong>This position will be available from summer 2026.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e94685 elementor-button-success elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4e94685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/form.jotform.com\/260921833320349\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I am applying<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c252b7 elementor-widget elementor-widget-image\" data-id=\"5c252b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2154\" height=\"2560\" src=\"https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-scaled.png\" class=\"attachment-full size-full wp-image-6077\" alt=\"\" srcset=\"https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-scaled.png 2154w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-252x300.png 252w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-862x1024.png 862w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-768x913.png 768w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-1293x1536.png 1293w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-1723x2048.png 1723w\" sizes=\"(max-width: 2154px) 100vw, 2154px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-598c9f5 e-con-full e-flex e-con e-child\" data-id=\"598c9f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfa166 elementor-widget elementor-widget-html\" data-id=\"cdfa166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"font-family: 'Poppins', Arial, sans-serif; max-width: 800px; margin: 0 auto;\">\n  \n  <!-- Bloc 1 : Mission -->\n  <div style=\"background: #ffffff; border-left: 5px solid #dc0044; padding: 20px; margin-bottom: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05);\">\n    <h3 style=\"color: #dc0044; margin-top: 0; font-weight: bold;\">Your mission<\/h3>\n    <ul style=\"margin-bottom: 0; padding-left: 20px; color: #252332;\">\n      <li>Onboard and train our clients to master our tool.<\/li>\n      <li>To be a reliable and pleasant point of contact, to listen to and support customers on a daily basis.<\/li>\n      <li>To ensure every customer is delighted.<\/li>\n      <li>Manage renewals.<\/li>\n      <li>Identify upsell opportunities.<\/li>\n    <\/ul>\n  <\/div>\n  \n  <!-- Bloc 2 : Profil -->\n  <div style=\"background: #ffffff; border-left: 5px solid #dc0044; padding: 20px; margin-bottom: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05);\">\n    <h3 style=\"color: #dc0044; margin-top: 0; font-weight: bold;\">\ud83e\udde9 Your profile<\/h3>\n    <ul style=\"margin-bottom: 0; padding-left: 20px; color: #252332;\">\n      <li><strong>Sociable :<\/strong> You are a good listener and you put customers at ease.<\/li>\n      <li><strong>Patient<\/strong> You are a good teacher and solution-oriented.<\/li>\n      <li><strong>Organised<\/strong> You don't have administrative phobia.<\/li>\n      <li><strong>Effective<\/strong> You are autonomous and results-oriented.<\/li>\n      <li><strong>Connected<\/strong> You are comfortable with digital tools.<\/li>\n      <li><strong>Persuasive<\/strong> You are capable of selling.<\/li>\n      <li><strong>Ambitious<\/strong> you want to develop in an expanding company.<\/li>\n      <li><strong>Motivated<\/strong> You love a challenge.<\/li>\n      <li><strong>Graduate<\/strong> Have you studied in the field (Baccalaureate or Master's degree)?.<\/li>\n      <li><strong>(Almost) bilingual<\/strong> You are comfortable in English.<\/li>\n    <\/ul>\n  <\/div>\n  \n  <!-- Bloc 3 : Ce qu'on offre -->\n  <div style=\"background: #ffffff; border-left: 5px solid #dc0044; padding: 20px; margin-bottom: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05);\">\n    <h3 style=\"color: #dc0044; margin-top: 0; font-weight: bold;\">\ud83c\udf81 What we're giving<\/h3>\n    <ul style=\"margin-bottom: 0; padding-left: 20px; color: #252332;\">\n      <li>A place in a team <strong>Young, motivated, and super fun<\/strong> !<\/li>\n      <li><strong>Materials provided:<\/strong> Computer, phone and business SIM card.<\/li>\n      <li><strong>Key role:<\/strong> You contribute to our growth by retaining our customers.<\/li>\n      <li><strong>Development.<\/strong> Develop your relational skills and become a pro at client portfolio management.<\/li>\n      <li><strong>Perspectives:<\/strong> career developments.<\/li>\n      <li><strong>Remote working:<\/strong> possible depending on your organisation.<\/li>\n      <li><strong>Regular team moments:<\/strong> after-work drinks and laughs \ud83d\ude42<\/li>\n    <\/ul>\n  <\/div>\n  \n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8b02ee elementor-button-success elementor-widget elementor-widget-button\" data-id=\"d8b02ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/form.jotform.com\/260921833320349\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I am applying<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Success Manager \u200b En tant que CSM, ton r\u00f4le est d\u2019onboarder et former les clients, les accompagner au quotidien, g\u00e9rer les renouvellements et identifier des opportunit\u00e9s d\u2019upsell, ce qui contribue \u00e0 leur satisfaction et \u00e0 la croissance de l\u2019entreprise.\u200b Ce poste sera disponible \u00e0 partir de l\u2019\u00e9t\u00e9 2026. Je postule \ud83c\udfaf Ta mission Onboarder [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5972","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/pages\/5972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/comments?post=5972"}],"version-history":[{"count":34,"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/pages\/5972\/revisions"}],"predecessor-version":[{"id":6166,"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/pages\/5972\/revisions\/6166"}],"wp:attachment":[{"href":"https:\/\/pro.barestho.com\/en\/wp-json\/wp\/v2\/media?parent=5972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}