{"id":5972,"date":"2026-04-03T08:00:41","date_gmt":"2026-04-03T08:00:41","guid":{"rendered":"https:\/\/pro.barestho.com\/?page_id=5972"},"modified":"2026-04-07T14:07:47","modified_gmt":"2026-04-07T14:07:47","slug":"customer-success-manager","status":"publish","type":"page","link":"https:\/\/pro.barestho.com\/nl\/customer-success-manager\/","title":{"rendered":"Customer Success Manager"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5972\" class=\"elementor elementor-5972\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61afa92 e-flex e-con-boxed e-con e-parent\" data-id=\"61afa92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-44f6cf5 e-con-full e-flex e-con e-child\" data-id=\"44f6cf5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c3a7fd elementor-widget elementor-widget-heading\" data-id=\"0c3a7fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Success Manager \u200b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abac006 elementor-widget elementor-widget-text-editor\" data-id=\"abac006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En tant que CSM, ton r\u00f4le est d\u2019onboarder et former les clients, les accompagner au quotidien, g\u00e9rer les renouvellements et identifier des opportunit\u00e9s d\u2019upsell, ce qui contribue \u00e0 leur satisfaction et \u00e0 la croissance de l\u2019entreprise.\u200b<\/p><p><strong>Ce poste sera disponible \u00e0 partir de l\u2019\u00e9t\u00e9 2026.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e94685 elementor-button-success elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4e94685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/form.jotform.com\/260921833320349\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Je postule<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c252b7 elementor-widget elementor-widget-image\" data-id=\"5c252b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2154\" height=\"2560\" src=\"https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-scaled.png\" class=\"attachment-full size-full wp-image-6077\" alt=\"\" srcset=\"https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-scaled.png 2154w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-252x300.png 252w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-862x1024.png 862w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-768x913.png 768w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-1293x1536.png 1293w, https:\/\/pro.barestho.com\/wp-content\/uploads\/2026\/04\/csm-1723x2048.png 1723w\" sizes=\"(max-width: 2154px) 100vw, 2154px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-598c9f5 e-con-full e-flex e-con e-child\" data-id=\"598c9f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfa166 elementor-widget elementor-widget-html\" data-id=\"cdfa166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"font-family: 'Poppins', Arial, sans-serif; max-width: 800px; margin: 0 auto;\">\n  \n  <!-- Bloc 1 : Mission -->\n  <div style=\"background: #ffffff; border-left: 5px solid #dc0044; padding: 20px; margin-bottom: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05);\">\n    <h3 style=\"color: #dc0044; margin-top: 0; font-weight: bold;\">\ud83c\udfaf Ta mission<\/h3>\n    <ul style=\"margin-bottom: 0; padding-left: 20px; color: #252332;\">\n      <li>Onboarder et former nos clients pour qu\u2019ils soient au top avec notre outil.<\/li>\n      <li>\u00catre un point de contact fiable et agr\u00e9able, \u00e9couter et accompagner les clients au quotidien.<\/li>\n      <li>Faire en sorte que chaque client soit ravi(e).<\/li>\n      <li>G\u00e9rer les renouvellements.<\/li>\n      <li>Identifier des opportunit\u00e9s d\u2019upsell.<\/li>\n    <\/ul>\n  <\/div>\n  \n  <!-- Bloc 2 : Profil -->\n  <div style=\"background: #ffffff; border-left: 5px solid #dc0044; padding: 20px; margin-bottom: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05);\">\n    <h3 style=\"color: #dc0044; margin-top: 0; font-weight: bold;\">\ud83e\udde9 Ton profil<\/h3>\n    <ul style=\"margin-bottom: 0; padding-left: 20px; color: #252332;\">\n      <li><strong>Sociable :<\/strong> tu sais \u00e9couter et mettre les clients \u00e0 l\u2019aise.<\/li>\n      <li><strong>Patient(e) :<\/strong> tu es p\u00e9dagogue et orient\u00e9(e) solution.<\/li>\n      <li><strong>Organis\u00e9(e) :<\/strong> tu n\u2019as pas la phobie administrative.<\/li>\n      <li><strong>Efficace :<\/strong> tu es autonome et orient\u00e9(e) r\u00e9sultats.<\/li>\n      <li><strong>Connect\u00e9(e) :<\/strong> tu es \u00e0 l\u2019aise avec les outils digitaux.<\/li>\n      <li><strong>Persuasif(ve) :<\/strong> tu es capable de vendre.<\/li>\n      <li><strong>Ambitieux(se) :<\/strong> tu veux \u00e9voluer dans une entreprise en expansion.<\/li>\n      <li><strong>Motiv\u00e9(e) :<\/strong> tu adores relever des challenges.<\/li>\n      <li><strong>Dipl\u00f4m\u00e9(e) :<\/strong> tu as \u00e9tudi\u00e9 dans le domaine (Bac ou Master).<\/li>\n      <li><strong>(Presque) bilingue :<\/strong> tu es \u00e0 l\u2019aise en anglais.<\/li>\n    <\/ul>\n  <\/div>\n  \n  <!-- Bloc 3 : Ce qu'on offre -->\n  <div style=\"background: #ffffff; border-left: 5px solid #dc0044; padding: 20px; margin-bottom: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05);\">\n    <h3 style=\"color: #dc0044; margin-top: 0; font-weight: bold;\">\ud83c\udf81 Ce qu'on offre<\/h3>\n    <ul style=\"margin-bottom: 0; padding-left: 20px; color: #252332;\">\n      <li>Une place dans une \u00e9quipe <strong>jeune, motiv\u00e9e et super fun<\/strong> !<\/li>\n      <li><strong>Mat\u00e9riel fourni :<\/strong> ordinateur, t\u00e9l\u00e9phone et carte SIM pro.<\/li>\n      <li><strong>R\u00f4le central :<\/strong> tu contribues \u00e0 notre croissance en fid\u00e9lisant nos clients.<\/li>\n      <li><strong>D\u00e9veloppement :<\/strong> d\u00e9velopper tes talents relationnels et devenir un(e) pro de la gestion de portefeuille client.<\/li>\n      <li><strong>Perspectives :<\/strong> d\u2019\u00e9volutions de carri\u00e8re.<\/li>\n      <li><strong>T\u00e9l\u00e9travail :<\/strong> possible selon ton organisation.<\/li>\n      <li><strong>Moments d\u2019\u00e9quipe r\u00e9guliers :<\/strong> afterworks, drinks et rigolades \ud83d\ude42<\/li>\n    <\/ul>\n  <\/div>\n  \n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8b02ee elementor-button-success elementor-widget elementor-widget-button\" data-id=\"d8b02ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/form.jotform.com\/260921833320349\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Je postule<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Success Manager \u200b En tant que CSM, ton r\u00f4le est d\u2019onboarder et former les clients, les accompagner au quotidien, g\u00e9rer les renouvellements et identifier des opportunit\u00e9s d\u2019upsell, ce qui contribue \u00e0 leur satisfaction et \u00e0 la croissance de l\u2019entreprise.\u200b Ce poste sera disponible \u00e0 partir de l\u2019\u00e9t\u00e9 2026. Je postule \ud83c\udfaf Ta mission Onboarder [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5972","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/pages\/5972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/comments?post=5972"}],"version-history":[{"count":34,"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/pages\/5972\/revisions"}],"predecessor-version":[{"id":6166,"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/pages\/5972\/revisions\/6166"}],"wp:attachment":[{"href":"https:\/\/pro.barestho.com\/nl\/wp-json\/wp\/v2\/media?parent=5972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}